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Australian Made

Terms & Conditions

In making a purchase from the mensleatherbelts.com.au website, the customer acknowledges that they have read, understood and agree to all the terms and conditions of their purchase. The terms and conditions are subject to change at any time without notification. All products on the mensleatherbelts.com.au website are manufactured by JCOE Leather in Berri, South Australia.

Please note that all belts are fashion accessories only and not to be used for any other purpose whatsoever.

Payments

Our preferred method of payment is Paypal, Visa or Mastercard, or Direct Credit into our bank account. Bank details will be displayed on your check-out page. You can also order by phone using your credit card. For this you will need to contact us directly on  08  8583 733708  8583 7337 between 9.30am and 4pm Mon. - Fri. Please have your card number, expiry date and 3 digit security number ready.

Details of your order will be confirmed in your purchase order confirmation email. In the event where we are out of stock on certain items mensleatherbelts.com.au will contact the customer to arrange a substitution of an alternative item.

All advertised prices for products are GST inclusive, delivery costs are extra but will be made clear to the customer during the ordering process and confirmed via email on receipt of payment.

Orders

As all products are made to order, we ask that you allow 14 to 21 days for us to process your goods. ? Please place your order early during our busiest times, eg: Father’s Day and Christmas, to avoid any disappointment and to give us the opportunity to make sure that your product  arrives to you on time.

Deliveries

mensleatherbelts.com.au is committed to delivering your order with the greatest care. We use Australia Post as our delivery agent for all orders in Australia and overseas. 

Our delivery costs are a flat rate of $12.00 (3 items or less), for standard postage if posted to an address in Australia and a flat $30.00 (3 items or less), for standard air-mail postage if posted to an International address.  Additional postage charges may apply for orders consisting of more than 3 items and weighing over 500gms posted to an International address.

Once the order has passed to the forwarding agent (eg: Australia Post), the article is deemed to have been delivered. For un-received items, all correspondence needs to be directed to the forwarding agent, although we will assist if possible. Extra costs of Registered/Insured/Express Post will need to be borne by the purchaser. Please note that Berri is outside of the Express Post boundaries.

It is the responsibility of the customer to ensure and confirm that all delivery details have been entered correctly. Incorrect information can result in delays of delivery. For deliveries to business addresses the customer must include the business name with the order. Re-delivery of orders because of incorrect details entered by the customer will be charged to their account.

International Deliveries

Delivery time cannot be guaranteed due to customs clearance etc. The carrier in your country will collect the clearance fees and Customs Duty, if any, from you before delivering the package. We have no control over those charges.

Multiple Deliveries

For orders of 3 or more items, or posted to multiple addresses, please contact us for further information: Phone: 08 8583 7337.

Damaged goods

All our products are inspected for quality and packed with care in order to avoid damage. However, we acknowledge that in some instances that good may be damaged during delivery to the customer which is beyond the control of mensleatherbelts.com.au.

Please note that we are not responsible for any loss, damage or delays by the freight forwarding agent . Once the parcel has been handed to the freight forwarding agent, it is beyond our control.                  

Making an Order

All our belts are made to order so it is important to make sure that you select the right style and, more important, that you select the right size.

Please don’t use the size on your old belt, or your trousers, as a guide. Leather does stretch and clothing manufacturers use different sizings for trousers.

USE A TAPE MEASURE and measure, loosely, where you normally wear your belt. This is size you need to order your belt!! We allow the extra for the tip and buckle ends. We do not refund, or replace, due to wrong size, or style. So please pull out the tape and measure properly.

Once you have selected the items you wish to purchase on the mensleatherbelts.com.au website, we will begin processing your order and confirm the details of your order via email.  All orders will be invoiced via email and the details of the order including GST, packaging and delivery costs will be included on your invoice. You will receive an order number and we will dispatch your order as stated under the heading “Orders”

Return Policy

All of our belts are individually made to order and, consequently, we do not exchange, or refund products that have been ordered in a wrong size, or style.

Therefore, it is very important that you follow the guidelines on our information page, before you place your order. This is especially true if you are ordering the product as a gift.

Should we make a mistake, or in the unlikely event that the product is found to be faulty when you receive it, notification of such needs to be made within 10 days of the date on the invoice, and returned to us as requested.

mensleatherbelts.com.au places high priority on customer service and satisfaction. If you are unsatisfied with the product that has been delivered please contact our customer service representative on 08 8583 733708 8583 7337 to discuss the problem. 

Once we receive a returned product, and the item is deemed to be faulty, we will decide, at our discretion, whether to repair or replace the item. 

If we decide that a purchase needs to be refunded, the full value of the item will be credit to the customer’s account (delivery charges will be excluded from the refund value).

Cancellations of Orders

In the event that you wish to cancel an order once payment has been accepted,  you will need to contact our customer service representative on 08 8583 733708 8583 7337.   mensleatherbelts.com.au reserves the right to reject any requests for cancellation and these will be dealt with on a case by case basis. Cancellations will not be accepted once products have been dispatched from our premises.

In the event of unforeseen circumstances mensleatherbelts.com.au will inform the customer directly. 

Please feel free to contact mensleatherbelts.com.au to discuss arrangement for urgent orders or to address any queries or concerns you may have about your order

Concerns or Feedback

If you have any concerns or are not fully satisfied with the items you have purchased, please contact   mensleatherbelts.com.au via email at sales@mensleatherbelts.com.au or by phoning us on 08 8583 733708 8583 7337.

Site Content

Additional props may be used in the photographs of the products available for purchase on the   mensleatherbelts.com.au website. Unless otherwise stated, only the items listed as the product will be posted.

Following any links that are connected to this site are taken at the user’s own risk.   mensleatherbelts takes no responsibility for the content of these sites. The images, products and their descriptions displayed on this site are copyrighted and/or have been purchased under copyright. These items may not be used without written consent given by JCOE Leather.

 

 

 

 

 Website Downtime

mensleatherbelts.com.au will take all measures to maintain a website that continues to meet the needs of the customer and assure that any technical difficulties are addressed promptly. However, at times our website may not function correctly or experience downtime due to technical difficulties, maintenance or any other unforeseeable reason.

mensleatherbelts.com.au cannot be held responsible for any difficulties, errors or issues that occur with your orders, or the use of this website during these times. You may report any that concerns you may have to our administrator at sales@mensleatherbelts.com.au

Security of Information and privacy mensleatherbelts.com.au will not store customer credit card details on their server.

 

Limitation of Liability

 

mensleatherbelts.com.au shall accept liability, except for those directly excluded in the terms and conditions of the goods supplied. This liability is limited to the total value of the products purchased by the customer. Once the customer has placed an order with mensleatherbelts.com.au they accept the terms and conditions made available to them to purchase the products advertised on the website. The right to cancel accounts, edit or terminate orders and not provide products lies with the discretion of

mensleatherbelts.com.au. Aside from refunding payments for orders that have not been processed in their entirety, mensleatherbelts.com.au will not be liable for damages or loss from effecting these rights.